spin ph app Privacy Policy

1. Information We Collect

When you register and use spin ph app, we collect certain personal information that is necessary to operate the platform safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. We also collect transactional data such as deposit records, withdrawal requests, and betting or gaming activity logs, which are required for account management and regulatory reporting. Technical data — including your device type, operating system, IP address, and session timestamps — is automatically recorded when you access the platform through a browser or the mobile app. We may also collect information you voluntarily provide when contacting support, completing surveys, or participating in platform promotions. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

2. How We Use Your Information

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos through supported local payment channels, and verify your identity in accordance with applicable Philippine anti-money laundering and gaming regulations. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not use your contact information for unsolicited marketing unless you have explicitly opted in to receive promotional communications. Transactional and gaming activity data is used to monitor for unusual patterns, prevent fraud, and fulfil our responsible gaming obligations, including identifying players who may need support or intervention. Technical data helps us maintain platform performance, diagnose errors, and improve the mobile experience for players across the Philippines. We may also use aggregated, anonymised data for internal analytics and product development, but this data cannot be used to identify any individual player.

3. Sharing of Personal Data

spin ph app does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with carefully selected service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific functions, and always under strict data processing agreements that require them to protect your information. We may also disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in connection with the prevention or investigation of fraud and other criminal activity. In the event of a business restructuring, merger, or acquisition, your personal data may be transferred to a successor entity, but only subject to equivalent privacy protections remaining in place. We will never share your data with third parties in a manner that is inconsistent with this Privacy Policy or that violates your rights under the Philippine Data Privacy Act.

4. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within the organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform's data infrastructure. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account and to contact support immediately if you suspect any unauthorised access to your account.

5. Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections to any inaccurate or incomplete information. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is no longer necessary or lawful, and the right to data portability where technically feasible. To exercise any of these rights, you may contact our support team using the details provided on the platform, and we will respond to your request within the timeframe required by applicable law. We will not discriminate against you or restrict your access to the platform solely because you have exercised your data privacy rights.

6. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements and gaming regulatory obligations. When your account is closed — whether voluntarily or due to a breach of our Terms and Conditions — we will retain the minimum necessary data for the legally required retention period before securely deleting or anonymising it. Transactional records and identity verification documents are typically retained for a minimum of five years following account closure, in line with Philippine regulatory requirements. Data that is no longer required for any lawful purpose will be securely disposed of in a manner that prevents unauthorised recovery or reconstruction. If you have questions about how long specific categories of your data are retained, you may contact our support team for further information.

7. Contact and Policy Updates

If you have any questions, concerns, or requests relating to this Privacy Policy or the way spin ph app handles your personal data, please contact our support team using the contact details available on the platform — our team is available to assist Philippine players with any data privacy enquiries. We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory requirements, and the updated version will always be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we protect your information. If any changes to this policy are material, we will make reasonable efforts to notify registered players through their account contact details. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms, so please review any updates carefully before continuing to use the platform.